Shipping Policies

Shipping

 

  • Watch City is proud to offer free standard shipping on all domestic orders with product totaling $100.00 or more in the contiguous United States only. (excludes Alaska, Hawaii and Puerto Rico)
  • Shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Orders typically arrive within 5-9 business days.
  • Items shipped directly from the vendors may have longer lead times.
  • Shipping costs are calculated in “real time” by the system at checkout and are actual shipping charges based on package weight and dimension.  Please Note: Watch City requires its shippers to obtain an adult signature for all tobacco orders!
  • Orders are shipped same business day if received by 12pm. All orders received after 12pm will be dispatched next business day.
  • In the event of a shipping delay, we will notify the customer via email with an estimated handling time.

International Shipping

We happily ship all over the world with the understanding that

  • Customs – Tariffs, Taxes, Duties, Fees:
    Watch City is not responsible for any customs fees, tariffs, taxes, duties or other fees levied in the country of destination. Please be familiar with your country’s customs regulations before ordering.
  • By placing an order with Watch City Cigar Co., you agree to accept any and all charges that may be in addition to regular shipping costs. If you choose to not pay these fees, and you abandon your package you are not entitled to a refund. Once the package leaves the United States, the package is your responsibility to either claim or abandon.
  • For our mutual protection, all packages are insured for the exact value of your order.
  • Please Note: All International orders will be subject to a strict credit card/address verification process through the credit card’s issuing bank.
  • Please allow 3 Business days for the processing of all International orders.

Domestic Shipping

  • Watch City requires its shippers to obtain an adult signature on all orders containing Tobacco products. Upon processing of your order you will be emailed a tracking number which you monitor in order that you can arrange to be at home when your package arrives,
  • Check with your local authorities – Some of our products may be restricted for import and possession in your country. It is your responsibility to ensure that the product you are ordering is legal to possess. Although we may not be restricted by United States law to export an item, it may still be unlawful for you to import and/or possess these items.
  • Washington State residents – It is a felony to ship tobacco products to Washington state. Watch city urges Washington State residents to contact their representatives.